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About the Government Licensing Service

The NSW Government Licensing Service (GLS) simplifies licence processing across NSW through a single integrated system. These range from Business, Occupational, Recreational and Community Service licences to various other types of certificates, notifications, permits and registrations.

Currently GLS enables a number of NSW Government departments across many portfolios to provide licensing services. As of June 2011, the system managed over 4.9m NSW licences across 80+ different licence types, issued in 1,200+ licences classes (categories).


Our objectives

The program aims to achieve the following objectives:

  • Reduce red tape
    by introducing simpler, standardised processes for licence management
  • Improve services to public
    by opening up online access to a large number of licensing transactions
  • Reduce IT costs
    by sharing a centralised IT service across Government, and hence reducing future capital and maintenance expenditure..
  • Improve information quality and access
    by providing effective data management and reporting tools to agencies
  • Improve security and availability
    by providing a robust, reliable and secure 24x7 service to agencies and public

More information

The Government Licensing Service is provided by the Department of Finance and Services (DFS).